YEARS OF SERVICE: 5
SQUARE FOOTAGE: 40,000

The PlayhouseSquare Real Estate Services team was hired in 2005 to perform Facility Management Consulting services for Recovery Resources' Corporate Headquarters. PSF was hired to set up all of the operating procedures and manage the facility on a day-to-day basis. In 2006, PlayhouseSquare Real Estate Services was asked to take over the accounting responsibility for the facility, and in 2007, was asked to manage another facility consisting of 14,000 sq. ft.

SERVICES PROVIDED
Initial set up of Operating Systems
Asset Management Services
Property Management Services
Construction Management of Tenant Improvements and Building Improvements
Approve all Operating Cost Invoices
Utility Analysis
Operating and Capital Plans
Emergency and Environment Risk Management
Property Accounting services
Work Order Tracking
Vendor Management
Facility Reporting

RESULT
Improved the quality and cost of service providers
Improved the quality and image of the facilities
Improved written service contracts and formats
Improved communication between department managers
Created economies of scale in purchasing services and products
Improved facility budgets and formats
Lowered direct and indirect costs
Improved monitoring and measure devices
Improved reporting to the Board of directors

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